{"id":10,"date":"2026-09-05T23:23:28","date_gmt":"2026-09-05T23:23:28","guid":{"rendered":"https:\/\/commercemeritium.cased-bf.com\/?page_id=10"},"modified":"2026-09-10T04:13:09","modified_gmt":"2026-09-10T04:13:09","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/commercemeritium.cased-bf.com\/fr\/refund_returns\/","title":{"rendered":"Politique de retours et remboursements"},"content":{"rendered":"<style>.kb-row-layout-id10_71c4fb-58 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_71c4fb-58 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_71c4fb-58 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:130px;padding-bottom:100px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_71c4fb-58{background-image:url('https:\/\/commercemeritium.cased-bf.com\/wp-content\/uploads\/2026\/09\/COMPTUTER-12.png');background-size:cover;background-position:center center;background-attachment:scroll;background-repeat:no-repeat;}.kb-row-layout-id10_71c4fb-58 > .kt-row-layout-overlay{opacity:0.55;background-color:#062451;}@media all and (max-width: 1024px){.kb-row-layout-id10_71c4fb-58 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_71c4fb-58 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_71c4fb-58 alignnone kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-layout-overlay kt-row-overlay-normal\"><\/div><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_ebcdc5-be > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_ebcdc5-be > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_ebcdc5-be > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_ebcdc5-be > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_ebcdc5-be{position:relative;}@media all and (max-width: 1024px){.kadence-column10_ebcdc5-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_ebcdc5-be > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_ebcdc5-be inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7, .wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7[data-kb-block=\"kb-adv-heading10_e3aefc-f7\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7[data-kb-block=\"kb-adv-heading10_e3aefc-f7\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_e3aefc-f7[data-kb-block=\"kb-adv-heading10_e3aefc-f7\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h1 class=\"kt-adv-heading10_e3aefc-f7 wp-block-kadence-advancedheading has-theme-palette9-color has-text-color\" data-kb-block=\"kb-adv-heading10_e3aefc-f7\">Refund and Returns Policy<\/h1>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59, .wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59[data-kb-block=\"kb-adv-heading10_b4d572-59\"]{margin-right:0px;margin-bottom:30px;margin-left:0px;text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59[data-kb-block=\"kb-adv-heading10_b4d572-59\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_b4d572-59[data-kb-block=\"kb-adv-heading10_b4d572-59\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_b4d572-59 wp-block-kadence-advancedheading has-theme-palette9-color has-text-color\" data-kb-block=\"kb-adv-heading10_b4d572-59\">Our commitment to a fair and straightforward returns process.<\/p>\n\n\n<style>.wp-block-kadence-advancedbtn.kb-btns10_c25e7c-e2{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns10_c25e7c-e2 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns10_c25e7c-e2\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn10_0f4bc8-9c.kb-button{width:initial;}<\/style><a class=\"kb-button kt-button button kb-btn10_0f4bc8-9c kt-btn-size-standard kt-btn-width-type-auto wp-block-button__link kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn kb-preset--theme-base\" href=\"https:\/\/commercemeritium.cased-bf.com\/contact\/\"><span class=\"kt-btn-inner-text\">Contact Us<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_6ba4da-ac > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_6ba4da-ac > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_6ba4da-ac > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_6ba4da-ac > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_6ba4da-ac > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_6ba4da-ac > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_6ba4da-ac alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_14df9c-59 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_14df9c-59 > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_14df9c-59 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_14df9c-59 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_14df9c-59{position:relative;}@media all and (max-width: 1024px){.kadence-column10_14df9c-59 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_14df9c-59 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_14df9c-59 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8, .wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8[data-kb-block=\"kb-adv-heading10_b0242f-a8\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8[data-kb-block=\"kb-adv-heading10_b0242f-a8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_b0242f-a8[data-kb-block=\"kb-adv-heading10_b0242f-a8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading10_b0242f-a8 wp-block-kadence-advancedheading has-theme-palette3-color has-text-color\" data-kb-block=\"kb-adv-heading10_b0242f-a8\">Overview<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60, .wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60[data-kb-block=\"kb-adv-heading10_6b5b1a-60\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60[data-kb-block=\"kb-adv-heading10_6b5b1a-60\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_6b5b1a-60[data-kb-block=\"kb-adv-heading10_6b5b1a-60\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_6b5b1a-60 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_6b5b1a-60\">Our refund and returns policy lasts 30 days from the date of delivery. If more than 30 days have passed since your item was delivered, we can&#8217;t offer a refund or exchange.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8, .wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8[data-kb-block=\"kb-adv-heading10_b18fe4-c8\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8[data-kb-block=\"kb-adv-heading10_b18fe4-c8\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_b18fe4-c8[data-kb-block=\"kb-adv-heading10_b18fe4-c8\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_b18fe4-c8 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_b18fe4-c8\">To be eligible for a return, your item must be unused, in the same condition you received it, and in its original packaging.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_caea1b-44 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_caea1b-44 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_caea1b-44 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_caea1b-44 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_caea1b-44 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_caea1b-44 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_caea1b-44 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_81ccd4-ee > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_81ccd4-ee > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_81ccd4-ee > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_81ccd4-ee > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_81ccd4-ee{position:relative;}@media all and (max-width: 1024px){.kadence-column10_81ccd4-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_81ccd4-ee > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_81ccd4-ee inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa, .wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa[data-kb-block=\"kb-adv-heading10_8a29cd-aa\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa[data-kb-block=\"kb-adv-heading10_8a29cd-aa\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_8a29cd-aa[data-kb-block=\"kb-adv-heading10_8a29cd-aa\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading10_8a29cd-aa wp-block-kadence-advancedheading has-theme-palette3-color has-text-color\" data-kb-block=\"kb-adv-heading10_8a29cd-aa\">How to Start a Return<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08, .wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08[data-kb-block=\"kb-adv-heading10_ea2bcf-08\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08[data-kb-block=\"kb-adv-heading10_ea2bcf-08\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_ea2bcf-08[data-kb-block=\"kb-adv-heading10_ea2bcf-08\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_ea2bcf-08 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_ea2bcf-08\">Contact us through our <a href=\"\/contact\/\">Contact page<\/a> with your order number and the reason for the return, and we will guide you through the next steps. Please do not send your purchase back before contacting us first.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a, .wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a[data-kb-block=\"kb-adv-heading10_a4c528-6a\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a[data-kb-block=\"kb-adv-heading10_a4c528-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_a4c528-6a[data-kb-block=\"kb-adv-heading10_a4c528-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_a4c528-6a wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_a4c528-6a\">You will be responsible for the cost of return shipping unless the item arrived damaged or defective.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_8bc912-19 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_8bc912-19 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_8bc912-19 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_8bc912-19 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_8bc912-19 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_8bc912-19 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_8bc912-19 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_becd23-68 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_becd23-68 > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_becd23-68 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_becd23-68 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_becd23-68{position:relative;}@media all and (max-width: 1024px){.kadence-column10_becd23-68 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_becd23-68 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_becd23-68 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66, .wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66[data-kb-block=\"kb-adv-heading10_3a30b1-66\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66[data-kb-block=\"kb-adv-heading10_3a30b1-66\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_3a30b1-66[data-kb-block=\"kb-adv-heading10_3a30b1-66\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading10_3a30b1-66 wp-block-kadence-advancedheading has-theme-palette3-color has-text-color\" data-kb-block=\"kb-adv-heading10_3a30b1-66\">Refunds<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc, .wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc[data-kb-block=\"kb-adv-heading10_3662eb-bc\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc[data-kb-block=\"kb-adv-heading10_3662eb-bc\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_3662eb-bc[data-kb-block=\"kb-adv-heading10_3662eb-bc\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_3662eb-bc wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_3662eb-bc\">Once your return is received and inspected, we will notify you by email to confirm we have received it, and let you know whether your refund has been approved.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45, .wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45[data-kb-block=\"kb-adv-heading10_dbcfec-45\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45[data-kb-block=\"kb-adv-heading10_dbcfec-45\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_dbcfec-45[data-kb-block=\"kb-adv-heading10_dbcfec-45\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_dbcfec-45 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_dbcfec-45\">If approved, your refund will be processed to your original method of payment. Processing times can vary depending on your bank or card issuer.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_c15e64-56 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_c15e64-56 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_c15e64-56 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_c15e64-56 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_c15e64-56 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_c15e64-56 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_c15e64-56 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_956cab-96 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_956cab-96 > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_956cab-96 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_956cab-96 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_956cab-96{position:relative;}@media all and (max-width: 1024px){.kadence-column10_956cab-96 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_956cab-96 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_956cab-96 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32, .wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32[data-kb-block=\"kb-adv-heading10_3f0277-32\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32[data-kb-block=\"kb-adv-heading10_3f0277-32\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_3f0277-32[data-kb-block=\"kb-adv-heading10_3f0277-32\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading10_3f0277-32 wp-block-kadence-advancedheading has-theme-palette3-color has-text-color\" data-kb-block=\"kb-adv-heading10_3f0277-32\">Damaged or Defective Items<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a, .wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a[data-kb-block=\"kb-adv-heading10_fc3ccb-6a\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a[data-kb-block=\"kb-adv-heading10_fc3ccb-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_fc3ccb-6a[data-kb-block=\"kb-adv-heading10_fc3ccb-6a\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_fc3ccb-6a wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_fc3ccb-6a\">If an item arrives damaged or defective, please contact us as soon as possible with photos of the issue so we can make it right.<\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_cbf73e-01 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_cbf73e-01 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_cbf73e-01 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:50px;padding-bottom:50px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_cbf73e-01 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_cbf73e-01 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_cbf73e-01 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_cbf73e-01 alignnone has-theme-palette9-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_cdc2f5-eb > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_cdc2f5-eb > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_cdc2f5-eb > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_cdc2f5-eb > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_cdc2f5-eb{position:relative;}@media all and (max-width: 1024px){.kadence-column10_cdc2f5-eb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_cdc2f5-eb > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_cdc2f5-eb inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97, .wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97[data-kb-block=\"kb-adv-heading10_16a88f-97\"]{text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97[data-kb-block=\"kb-adv-heading10_16a88f-97\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_16a88f-97[data-kb-block=\"kb-adv-heading10_16a88f-97\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<h3 class=\"kt-adv-heading10_16a88f-97 wp-block-kadence-advancedheading has-theme-palette3-color has-text-color\" data-kb-block=\"kb-adv-heading10_16a88f-97\">Need Help?<\/h3>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1, .wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1[data-kb-block=\"kb-adv-heading10_fffbe5-f1\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1[data-kb-block=\"kb-adv-heading10_fffbe5-f1\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_fffbe5-f1[data-kb-block=\"kb-adv-heading10_fffbe5-f1\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_fffbe5-f1 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_fffbe5-f1\">If you have any questions about a return or refund, please reach out through our <a href=\"\/contact\/\">Contact page<\/a>.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6, .wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6[data-kb-block=\"kb-adv-heading10_d7f91f-d6\"]{margin-top:16px;text-align:left;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6[data-kb-block=\"kb-adv-heading10_d7f91f-d6\"] mark.kt-highlight{font-style:normal;color:#f76a0c;-webkit-box-decoration-break:clone;box-decoration-break:clone;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}.wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6 img.kb-inline-image, .wp-block-kadence-advancedheading.kt-adv-heading10_d7f91f-d6[data-kb-block=\"kb-adv-heading10_d7f91f-d6\"] img.kb-inline-image{width:150px;vertical-align:baseline;}<\/style>\n<p class=\"kt-adv-heading10_d7f91f-d6 wp-block-kadence-advancedheading has-theme-palette5-color has-text-color\" data-kb-block=\"kb-adv-heading10_d7f91f-d6\"><em>Note: This policy provides a general framework and should be reviewed by a qualified professional to confirm compliance with applicable provincial and federal regulations.<\/em><\/p>\n<\/div><\/div>\n\n<\/div><\/div>\n\n<style>.kb-row-layout-id10_d8e330-19 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id10_d8e330-19 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id10_d8e330-19 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:var( --global-content-width, 1290px );padding-left:var(--global-content-edge-padding);padding-right:var(--global-content-edge-padding);padding-top:60px;padding-bottom:80px;grid-template-columns:minmax(0, 1fr);}.kb-row-layout-id10_d8e330-19 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id10_d8e330-19 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}@media all and (max-width: 767px){.kb-row-layout-id10_d8e330-19 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id10_d8e330-19 alignnone has-theme-palette8-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-1-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top kb-theme-content-width\">\n<style>.kadence-column10_2aaceb-49 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column10_2aaceb-49 > .kt-inside-inner-col{flex-direction:column;}.kadence-column10_2aaceb-49 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column10_2aaceb-49 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column10_2aaceb-49{position:relative;}@media all and (max-width: 1024px){.kadence-column10_2aaceb-49 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}@media all and (max-width: 767px){.kadence-column10_2aaceb-49 > .kt-inside-inner-col{flex-direction:column;justify-content:center;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column10_2aaceb-49 inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedbtn.kb-btns10_4cad90-11{gap:var(--global-kb-gap-xs, 0.5rem );justify-content:center;align-items:center;}.kt-btns10_4cad90-11 .kt-button{font-weight:normal;font-style:normal;}<\/style>\n<div class=\"wp-block-kadence-advancedbtn kb-buttons-wrap kb-btns10_4cad90-11\"><style>ul.menu .wp-block-kadence-advancedbtn .kb-btn10_39cddd-04.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn10_39cddd-04.kb-button{background:var(--global-palette1, #3182CE);margin-right:20px;}<\/style><a class=\"kb-button kt-button button kb-btn10_39cddd-04 kt-btn-size-standard kt-btn-width-type-auto wp-block-button__link kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn kb-preset--theme-base\" href=\"https:\/\/commercemeritium.cased-bf.com\/contact\/\"><span class=\"kt-btn-inner-text\">Contact Us<\/span><\/a>\n\n<style>ul.menu .wp-block-kadence-advancedbtn .kb-btn10_dbe654-5a.kb-button{width:initial;}.wp-block-kadence-advancedbtn .kb-btn10_dbe654-5a.kb-button{background:var(--global-palette3, #1A202C);}<\/style><a class=\"kb-button kt-button button kb-btn10_dbe654-5a kt-btn-size-standard kt-btn-width-type-auto wp-block-button__link kb-btn-global-inherit kt-btn-has-text-true kt-btn-has-svg-false wp-block-kadence-singlebtn kb-preset--theme-base\" href=\"https:\/\/commercemeritium.cased-bf.com\/shipping\/\"><span class=\"kt-btn-inner-text\">Shipping Info<\/span><\/a><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Our commitment to a fair and straightforward returns process. Overview Our refund and returns policy lasts 30 days from the date of delivery. If more than 30 days have passed since your item was delivered, we can&#8217;t offer a refund or exchange. To be eligible for a return, your item must&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"wpai_generated_summary":"","_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"hide","_kad_post_layout":"fullwidth","_kad_post_sidebar_id":"","_kad_post_content_style":"unboxed","_kad_post_vertical_padding":"hide","_kad_post_feature":"hide","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","wpai_meta_description":"","footnotes":""},"class_list":["post-10","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/pages\/10","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/comments?post=10"}],"version-history":[{"count":2,"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions"}],"predecessor-version":[{"id":1674,"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/pages\/10\/revisions\/1674"}],"wp:attachment":[{"href":"https:\/\/commercemeritium.cased-bf.com\/fr\/wp-json\/wp\/v2\/media?parent=10"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}